Policies

To ensure that we cater to your expectations, please allow 5 business day’s notice for regular catered events.

Less than 5 days notice will be accommodated to the best of our ability but menu selection may be limited

Order Cancellation

48 hour notice is requested for cancellation of catering orders.

Cancellations must be provided in written format or email, voice message will not be accepted.

Catering Prices

Pricing includes delivery and pick-up during business hours, 7:30am to 5:00pm. Any Catering event held after 3:30pm is subject to additional charges for labour. HST is not included. Additional staffing required for set-up and service will be charged per hour per $25.00 server (minimum four hours). Linen and china service will require additional charges.

Dinnerware & Rental Options

Menu includes basic disposable dinnerware, chaffing dishes and sterno provided with hot food.

Also available: china plates and silverware, buffet linen and decor, buffet or guest tables, chairs and waiters. Please contact your event coordinator. Linen and china service are extra and charged based on your needs.

The event coordinator can create a special menu to meet your needs. They will ensure order accuracy, and only orders accepted by them will be issued a order confirmation. Please remember that when ordering, specify customer numbers, date required, room number, time required, when event will end, name of person and department to receive the invoice. Room set-up is the responsibility of the organizer.



Dana Hospitality at St. Jerome University
290 Westmount Road North
Waterloo, ON N2L 3G3
(519) 884-8111 x28261